Shipping policy

We are proud to offer fast, free worldwide shipping on all orders.

Delivery Times & Origins

  • Suits & Clothing: Shipped directly from our Istanbul hub. Delivered in 2–5 business days.

  • Shoes & Accessories: Shipped from our global fulfillment centers. Delivered in 5–11 business days.

Proactive Update: If we anticipate any delays with your specific order, our team will contact you within 6 hours of purchase to keep you informed.

Tracking & Delivery Requirements

  • We ship via premium couriers (DHL, UPS, or FedEx) and will provide tracking information as soon as we dispatch your order.

  • Courier Restrictions: Because we use express couriers, we require a physical delivery address. We cannot deliver to P.O. Boxes or APO/FPO military addresses.

Customs & Duties: In rare cases, international customs may cause slight delays. Please note that HolloMen is not responsible for any taxes or customs duties incurred during shipping. If your country charges high customs duties, please contact us via chat before ordering to discuss alternative solutions.